Customer Success Manager (US, CA, UK, IRE, RSA, AU, NZ ) – Aha!

Job Expired

Aha!

Company Website: https://www.aha.io/
Remote Locations: US, CA, UK, IRE, RSA, AU, NZ
Job Type: Full Time
Remarks: Product manager experience required

Job Overview:

Customer Success at Aha! is unique and challenging. You should know that we think about helping customers differently. And we do not have commissioned salespeople. Instead, our all-remote team works closely with customers to highlight what’s possible with our software — from leading demos and answering customer requests to sharing product management best practices drawn from personal experience.

We are looking for a high-energy product leader who is ready to take a huge career leap forward. If this is you, we want to hear from you!

As a Customer Success Manager at Aha!, you will have an excellent opportunity to join a self-funded and profitable company that is growing fast. Aha! was founded by a proven team of product and marketing experts. More than 250,000 users worldwide trust our roadmap software to build and market products customers love.

Job Responsibilities:

 

Job Requirements:
  • Has at least 5 years of experience working as a product manager at a software company (or equivalent experience)
  • Has a deep understanding of the SaaS product business model
  • Has played a key role in at least one significant product launch and can detail how their product significantly impacted customer and company growth
  • Can articulate a structured product management and launch framework
  • Has managed a product that has launched multiple iterations quickly and with meaningful results
  • Loves to showcase advanced technology to sophisticated customers
  • Writes exceptionally well
  • Wants to work on a team with other high-performing peers
  • Has a “can do” attitude and a history of delivering superb work again and again
  • Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks
  • Is seeking a career-defining opportunity on a proven, results-oriented team that has sold multiple software companies
How To Apply:

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  • This job has expired!