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Customer Support Specialist – Trifecta Retail Ventures 21 views

Customer Support Specialist
* Work Remotely in Canada / Canadian Residents ONLY * 

Trifecta Retail Ventures

Job Description:

Are you looking for an entry-level position in a high growth tech company? Are you passionate about people? Then we are looking for you!
We are a small team with big business! Our customers come first, and our Customer Support team is at the forefront!
Our Customer Support Specialists are spread across the globe (with 5 superstars in Canada) to provide top-notch 24/7 service to our amazing customers! Our highly-skilled team has the freedom to serve our customers the best way they know how (who wants to read from a script?). As a member of this team, you would be responsible for answering customer inquiries through email, chat, and phone.
The successful applicant will begin with a two-week training period, following which the opportunity to work remotely is available. This is a 5 day per week position with shifts that may be from Mon-Sun and include evening work.
We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.

Job Responsibilities:

  • Answering customer inquiries via email, phone, and live chat
  • Optimizing the team’s tools and work procedures

Job Requirements:

  • Advanced computer skills
  • Fluent professional English proficiency
  • Type a minimum of 50 words per minute (Test yourself online if unsure!)
  • Excellent written and spoken communication skills
  • Ability to multi-task in a fast-paced environment
  • Willingness to help our customers and provide them with a personal experience
  • Creative problem solver
  • Ability to continuously develop and adapt to a growing team
  • You hold yourself to high ethical standards

Benefits:

  • Learning experience at a high-growth company
  • Dynamic working environment with a young management team
  • Contribute to a service used by millions of Americans
  • Options to advance in your career as the company experiences growth
Live where you’ve dreamed, work where you’re happy!

How To Apply:

Click on Apply below to proceed a job application for this position.

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Company Information
  • Total Jobs 287 Jobs
  • Category All Other Remote Jobs
  • Region(Country) Worldwide Based (Head Quartered In Seoul, South Korea)

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