(Remote Job) Billing Support Specialist – A2 Hosting

Job Expired

A2 Hosting

Company Website: https://www.a2hosting.com/
Remote Locations: Worldwide
Job Type: Full Time
Remarks: This is a customer service position, not one in accounting or finance or in billing and coding.

Job Overview:

A2 Hosting, Inc. is a premiere Linux hosting company with clients around the world. We are currently seeking talented individuals with strong customer service skills. Excellent communication skills are expected along with an honest, self-motivated, and strong desire to expand and capitalize on your existing skill set.

Employment Type: Full-time, non-exempt, telecommute.

Job Responsibilities:
  • Delight the customer with billing assistance to inquiries via phone and email.
  • Quote prices for services, upgrades, downgrades, etc.
  • Review incoming orders to ensure service is delivered promptly.
  • Check orders that have been flagged for review for possible activation.
  • Process account terminations and refunds, where applicable.
  • Handle chargeback inquiries.
  • Perform regular audits.
Job Requirements:
  • Strong customer service skills
  • Excellent interpersonal skills with direct customer interaction experience.
  • Excellent written and verbal communication skills (for non-English speakers: English level – B2 and above)
  • Previous billing experience and/or WHMCS experience a plus.
Benefits:
  • The ability to work from home, **this position is 100% remote**
  • Competitive base compensation in USD.
  • Paid parental leave.
  • Paid vacations, holidays and sick time.
  • Healthy team culture and collaborative work environment
  • Great management with no bureaucracy
  • Bonus for referring friends (referral program)

US citizens are eligible:

  • Subsidized health insurance, dental and vision coverage also available.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.

Final Note: This is a customer service position, not one in accounting or finance or in billing and coding.

How To Apply:

Click “Apply” below to process your Job application!

More Information

  • This job has expired!