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(Remote Work) Customer Service Representative – Farmers Insurance

Farmers Insurance

Company Website: https://agents.farmers.com/ca/chino/kari-todd
Remote Locations: CA, United States
Job Type: Full Time

Job Overview:

Farmers Insurance – Kari Todd Agency is a growing insurance company with increasing career path potential as well as endless commission opportunities. With an energetic working environment, our team is willing to work together to achieve success.

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and prospect new additional clients.

Prior Insurance experience is not required but would be a great benefit for this position.

Salary Range: $30000.00 – $60000.00 per year

Job Responsibilities:
  • Process customer policy change requests.
  • Take premium payments from customers.
  • Provide exceptional customer service.
  • Maintain client relationships with follow up phone calls (cross-sell, referrals, claims, documentation).
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Job Requirements:
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable with an upbeat attitude.
  • Professional phone etiquette.
  • Be willing and able to obtain required insurance licenses.
How To Apply:

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