(Remote Work) Project Manager – SureSwift Capital

SureSwift Capital

Company Website: https://www.sureswiftcapital.com/
Remote Locations: Worldwide
Job Type: Part TTime

Job Overview:

Location: Multiple Countries, Remote

SureSwift Capital is a fast-growing investment firm with a diversified digital portfolio. We’re entrepreneurial, hard-working, and it shows. Over the past 4 years, we’ve acquired and grown over 30 companies, including SaaS, subscription box, and content businesses. We are a completely remote workplace with 80 people working across 14 timezones. That means we have no office, no set working hours, and no location requirements. Learn more about our Remote First Culture. If you’re interested in helping successful small companies become remarkable big companies, we should talk.

About Plug in Useful:

Plug in Useful is a SureSwift Capital business. It is the maker of leading Shopify Apps such as Plug in SEO and Plug in Speed. We are a top-rated SEO app in the Shopify app store with over 40,000 Shopify Merchants who trust Plug in Useful apps for optimizing their store SEO and Speed.

Plug In Useful is currently seeking a part-time remote Project Manager to join our team to help us streamline our SEO services process, customer communications, and ensure timely delivery of services.

Core Values

Exemplify these values as you perform this job:

• Be Agile: Embrace change as an opportunity to learn and grow
• Get Things Done: Make decisions, prioritize and do the work without needing to be told each step in the process
• Be Independent: Have the self-discipline and drive to manage your time and get things done
• Be Accountable: Treat our business as if it were your business
• Be a Great Communicator: Communicate clearly so we can work efficiently
• Be Cool. Be Kind. Be Easy to Work With: Let appropriate emotion and feeling guide how we work together to accomplish our goals

Compensation varies with experience and qualifications. This job is remote / work from home starting at 20 hours a week and requires that you have a reliable internet connection and a computer with a webcam for video calls.

Background checks will be conducted on final candidates.

Job Responsibilities:

• Complete a daily check for the new SEO & Non-SEO job requests inside our portal.
• Create a Trello card, add details, assign it to the in-house SEO expert for paid/confirmed SEO job requests.
• Regularly follow up with the in-house SEO expert on the progress or status of the SEO jobs.
• Communicate in a timely manner with customers to keep them informed about the job status.
• Reach out and follow up with the service contractors to assign non-SEO jobs and to ensure the work is delivered on time.
• For the unpaid SEO/Non-SEO job requests, reach out to potential customers to help them place the order.
• Contact potential customers to help them complete the payment for any failed payment job requests.
• Provide daily updates on the confirmed payment job data in the report sheet.
• Provide daily updates of the up-paid and failed payment job data in the report sheet.
• Cross-check refund requests and handle the refund process whenever required.
• Weekly reporting of total new SEO/non-SEO job requests, complete jobs, in-progress jobs, and refunded jobs.
• Outreach to existing customers of one service with other services to increase the revenue from each customer.
• Help to develop new ideas and a detailed plan to promote SEO/non-SEO services to reach-out to a new audience.

Job Requirements:

• 2+ years of project management experience (experience of working for an e-Commerce SEO agency will be preferred).
• 2+ years of experience with SEO (applicants with e-Commerce SEO experience will be preferred)
• Experience using project management tools such as Trello and similar others.
• Effective email communication skills to keep customers in the loop, outreach to potential customers.
• Strong reporting skills to be able to track and report numbers – newly confirmed jobs, unpaid jobs, failed payment jobs, completed jobs, and refunded jobs.
• Effective time management skills with an ability to prioritize and hit weekly/monthly agreed goals.
• Excellent and clear communication skills, both written and verbal
• Data analysis
• English Native or Bilingual

Desired Qualifications

• Understanding of Shopify and Shopify Partner apps
• Experience working in an entrepreneurial/startup environment
• Experience working with a remote team

How To Apply:

Click “Apply” below to process your Job application!