Team Lead, People Experience – GitLab

GitLab

Company Website: https://about.gitlab.com/
Remote Locations: Worldwide
Job Type: Full Time

Job Responsibilities:

• Coach and mentor PE team to effectively address team member queries in line with our values.
• Bi-weekly People Experience Team meeting to calibrate on weekly priorities.
• Continually audit and monitor compliance with policies and procedures.
• Address any gaps and escalate to Manager, People Operations where required.
• Drive continued automation and efficiency to enhance the employee experience and maintain our efficiency value.
• Announcing changes and improvements on the Company Call and related slack channels.
• Driving a positive team member experience throughout their lifecycle with GitLab.
• Partner with different teams to ensure a team member is fully offboarded.
• Continually audit offboarding process, identify gaps and address.
• Improve transition issues and partner with L&D to implement training.
• Partner with all teams and hiring managers to ensure a team member is fully onboarded.
• Continually audit onboardng process, identify gaps and address through Issue board.
• Quarterly review of 30 day Onboarding survey.
• Support team on escalated queries / issues.
• Complete ad-hoc projects, reporting, and tasks

Job Requirements:

• The ability to work autonomously and to drive your own performance & development is important in this role.
• Prior extensive experience in a HR or People Operations role.
• Clear understanding of HR laws in one or multiple countries where GitLab is active.
• Willingness to work odd hours when needed (for example, to call an embassy in a different continent).
• Excellent written and verbal communication skills.
• Exceptional customer service skills.
• Strong team player who can jump in and support the team on a variety of topics and tasks.
• Enthusiasm for and broad experience with software tools.
• Proven experience quickly learning new software tools.
• Willing to work with git and GitLab whenever possible.
• Willing to make People Operations as open and transparent as possible.
• Proven organizational skills with high attention to detail and the ability to prioritize.
• You share our values, and work in accordance with those values.
• The ability to work in a fast paced environment with strong attention to detail is essential.
• High sense of urgency and accuracy.
• Bachelor’s degree or 2 years related experience.
• Experience at a growth-stage tech company is preferred

How To Apply:

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