Work Remotely from anywhere in North America
We operate Monday through Friday from 5:00 a.m. to 6:00 p.m. PST / 8:00 a.m. to 9:00 p.m. EST. You must be available 4 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.
- Answering calls and/or web chats for a variety of different businesses and professionals.
- Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
- Understanding caller needs and providing business information
- Being part of a team and contributing to continued excellence
- Great work ethic and professional demeanor
- Prior receptionist or call answering experience
- Ability to follow instructions and clearly summarize details
- Ability to multitask and work well under pressure
- Great communication skills and positive attitude
- Desktop or laptop computer with Google Chrome browser installed
- Reliable broadband internet connection (tested by https://www.speedtest.net and https://networktest.twilio.com)
- Strong typing skills (tested by https://livechatinc.com/typing-speed-test/)
- Call answering only: A quiet environment for answering calls, plus headset with a microphone arm attached.
COMPENSATION & BENEFITS
This position offers an hourly rate. Our starting, entry-level rate is $10 per hour ($11 per hour for bilingual agents) and we pay weekly. Periodic raises are given based on performance and longevity with the company.
- Medical, dental, and vision insurance
- Retirement plans
- Cash bonuses
- Paid training
How to Apply
Click on “Apply” button down below to process your job application!
- Salary Offer $10-$11
- Experience Level Entry Level, 1-2 Year(s), 3-5 Years, 5-8 Years, 8-10 Years
- Education Level High(Secondary) School Diploma, Associate Degree, Bachelor's Degree
- Working Hours Flexible hours
- Closing Date December 31, 2019
- Job Application Via SmartWorkersHome Resume