We operate Monday through Friday from 5:00 a.m. to 6:00 p.m. PST / 8:00 a.m. to 9:00 p.m. EST. You must be available 4 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

Virtual Receptionist

PRIMARY RESPONSIBILITIES

Answering calls and/or web chats for a variety of different businesses and professionals.

Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls

Understanding caller needs and providing business information

Being part of a team and contributing to continued excellence

MUST HAVE

Great work ethic and professional demeanor

Prior receptionist or call answering experience

Ability to follow instructions and clearly summarize details

Ability to multitask and work well under pressure

Great communication skills and positive attitude

TECHNICAL REQUIREMENTS

Desktop or laptop computer with Google Chrome browser installed

Reliable broadband internet connection (tested by https://www.speedtest.net and https://networktest.twilio.com)

Strong typing skills (tested by https://livechatinc.com/typing-speed-test/)

Call answering only: A quiet environment for answering calls, plus headset with a microphone arm attached.

COMPENSATION & BENEFITS

This position offers an hourly rate. Our starting, entry-level rate is $10 per hour ($11 per hour for bilingual agents) and we pay weekly. Periodic raises are given based on performance and longevity with the company.

Benefits include:

Medical, dental, and vision insurance

Retirement plans

Cash bonuses

Paid training

How to Apply

Click on “Apply” button down below to process your job application!

More Information

Salary Offer $10-$11
Experience Level Entry Level
Education Level High(Secondary) School Diploma, Associate Degree, Bachelor's Degree
Working Hours Flexible hours
Job Application Via SmartWorkersHome Resume