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Virtual Receptionist (Remote: US/Canada) – Dial.Work 17 views

Virtual Receptionist

Work Remotely from anywhere in North America 

Dial.Work

We operate Monday through Friday from 5:00 a.m. to 6:00 p.m. PST / 8:00 a.m. to 9:00 p.m. EST. You must be available 4 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

Virtual Receptionist

PRIMARY RESPONSIBILITIES

  • Answering calls and/or web chats for a variety of different businesses and professionals.
  • Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
  • Understanding caller needs and providing business information
  • Being part of a team and contributing to continued excellence

MUST HAVE

  • Great work ethic and professional demeanor
  • Prior receptionist or call answering experience
  • Ability to follow instructions and clearly summarize details
  • Ability to multitask and work well under pressure
  • Great communication skills and positive attitude

TECHNICAL REQUIREMENTS

  • Desktop or laptop computer with Google Chrome browser installed
  • Reliable broadband internet connection (tested by https://www.speedtest.net and https://networktest.twilio.com)
  • Strong typing skills (tested by https://livechatinc.com/typing-speed-test/)
  • Call answering only: A quiet environment for answering calls, plus headset with a microphone arm attached.

COMPENSATION & BENEFITS

This position offers an hourly rate. Our starting, entry-level rate is $10 per hour ($11 per hour for bilingual agents) and we pay weekly. Periodic raises are given based on performance and longevity with the company.

Benefits include:

  • Medical, dental, and vision insurance
  • Retirement plans
  • Cash bonuses
  • Paid training
How to Apply

Click on “Apply” button down below to process your job application!

 

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dial.work

Dial.work connects companies with remote agents specializing in customer-facing roles. Our agent profiles give you immediate insight into the person behind the resume.
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Company Information
  • Total Jobs 1 Jobs
  • Category Bilingual Jobs, Customer Service Jobs, Virtual Assistant Jobs
  • Slogan Dial.work connects companies with remote agents specializing in customer-facing roles. Our agent profiles give you immediate insight into the person behind the resume.
  • Region(Country) United States
  • Industry recruitment
  • Company Size 1-10 employees
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Get In Touch

Smart Workers Home
107, Hwagok-ro, 13-gil, Gangseo-gu, Seoul, South Korea
admin@smartworkershome.com
https://smartworkershome.com