Company Website: https://www.oncehub.com/careers
Remote Locations: United States
Job Type: https://www.oncehub.com/careers
- Answer phone calls and emails, providing support on a wide range of topics
- Act as a trusted adviser to new and prospective customers
- Review customer requirements to provide the most optimal solution for their organization
- Troubleshoot technical issues and communicate back to the customer
- Stay up-to-date by reading technical articles and receiving training for new features
- Monday – Friday, 7pm-3:30am Eastern Time Zone
- Monday – Friday, 12 – 8:30pm Eastern Time Zone
- Completed some college in a relevant field (Mathematics, Computer science, Linguistics, IT, physics, Biology, Chemistry etc.)
- 0-3 years of Customer Success/Support experience (SaaS experience preferred)
- Analytical mindset with ability to quickly recognize patterns
- Able to master new software and systems effortlessly and quickly
- Superb writing and communication skills: accurate, focused, and detailed
- Excellent at multitasking and highly productive
- Strong interpersonal skills
- Salesforce experience
We offer development opportunities, and provide work equipment including a laptop, headset and a phone. You will also have the opportunity to participate in our bi-annual company retreat. f you want to contribute directly to the growth of an innovative SaaS company, please send us your resume!
How To Apply:
Click “Apply” below to process your Job application!
- Salary Offer $25,000 to $30,000.
- Experience Level Entry Level
- Education Level Bachelor's Degree
- Working Hours flexible, standard business days are Monday to Friday.
- Closing Date May 7, 2020
- Job Application Via Custom Application Page