Customer Service Agent
(Work Remotely from anywhere in the World)
Teepublic
Job Description:
TeePublic, the worlds fastest growing community of independent artists & designers is seeking a talented, well-rounded Customer Service Agent in a remote freelance position.
TeePublic was founded in 2013 by the team at BustedTees, already a leader in the online t-shirt space, with the mission to create the perfect environment for artists to interact, design and sell their work. We’ve struck a nerve and have had significant month over month revenue growth since launch.
As a TeePublic Customer Service Rep, you’ll maintain customers trust in TeePublic by troubleshooting and repairing order issues. You use problem-solving and people skills to assure TeePublic customers find swift resolutions to their problems.
This position will run indefinitely. It is flexible in terms of days and hours a week, we just ask for a minimum of 20 hours worked weekly. Compensation will be $15/hr, paid bi-weekly. You will be working remotely but communicate with our team via email, slack, and weekly meetings.
Job Requirements:
- Customer Service experience a big plus.
- Experience with Zendesk, CRM tools or any website backends preferred.
- Strong people skills and a knack for problem solving.
- Ability to maintain composure and customer focus while troubleshooting and solving issues.
- Dedicated team player.
- Detail oriented and strong communication skills.
- You have an aptitude for learning quickly and taking initiative, you don’t need a lot of instruction.
- You have excellent time management skills and can make decisions quickly.
- You naturally have empathy for other people and their problems!
Salary and Perks
This position will run indefinitely. It is flexible in terms of days and hours a week, we just ask for a minimum of 20 hours worked weekly. Compensation will be $15/hr, paid bi-weekly. You will be working remotely but communicate with our team via email, slack, and weekly meetings.
About Teepublic
TeePublic is the best place to discover art and apparel made by independent artists from around the world. On TeePublic, designers are able to sell their art on T-Shirts, Art Prints, Phone Accessories and Home Goods via a branded storefront without worrying about product production, fulfillment or customer service. TeePublic customers can shop millions of unique art and apparel pieces created around the globe all from one cart.
Founded in October, 2013 by the team behind BustedTees, the TeePublic platform has grown revenue for 32 consecutive months, has paid its artist community millions in royalties and shipped art to over 90 countries around the world. TeePublic’s mission is to enable designers by giving them scalable tools to produce, market and sell their art internationally.
How To Apply:
Click on the Apply button below to process a job application for this position.
More Information
- Salary Offer $15/hr
- Experience Level 1-2-years, 3-5-years, 5-8-years
- Education Level not-required
- Working Hours a minimum of 20 hours worked weekly
- Job Application Via Custom Application Page
