Job Overview
- Job Title Business Process Analyst
- Hiring Organization Elite Software Automation
- Company Website https://jobs.elitesoftwareautomation.com/
- Remote Locations Worldwide
- Job Type Remote, Full-Time
Elite Software Automation (ESA) is a boutique consulting firm that helps successful, fast growing businesses become even more successful by increasing their profit margin, and enabling scalable growth through process optimization, custom systems, and automations.
Our clients are established 7 and 8 figure enterprises with service-intensive business models. They are companies who are good at getting clients and making sales, but as they scale, they face challenges in running the back-end of their businesses. They generally have issues with the effectiveness and efficiency of operational processes, systems that should run those processes, and automations, or the lack of them.
This is where we come in. We turn our client businesses from chaos to order and transform their operations into lean, mean, profitable, and automated machines.
We fix process issues by expertly designing and implementing all-round detailed business processes that assure effective and efficient operation in any all relevant business area.
We build and implement custom systems that make sure that all these processes are correctly and efficiently run at all times; and cannot be sabotaged by people, wrong decisions, lack of information, or any other form of human error.
We automate all processes with repetitive logic within our systems with highly detailed custom automations, removing the manual effort on them, and making execution instant.
All this is only possible because of our unique approach, which consists of very focused and methodical execution, dedicated focus on each client’s specific business goals and circumstances, extreme attention to detail, and our unique in-house developed technology stack and methodology. Our firm does not outsource anything, everything is done by our full-time in-house team.
Our firm is committed to success – both for us and our clients. Therefore we are very selective when it comes to both clients and team members.
We have a high demand for our services and as such, we only take on serious clients for whom we can get real results and who can be a good fit for our services. Our clients let us follow our methodology, and we work with them in tandem to help make their critical and strategic business decisions. We do not work to cater to random or meaningless requests or engage in contracts that jeopardize our ability to help clients achieve their business goals.
Our selectivity and high requirements also apply to our staff. Work in our organization is rewarding and with substantial growth opportunities (including cash income growth), but it is also very demanding. It is only suitable for committed, strong, and capable individuals.
This is not one of those consulting jobs where you spend much of the day showing up to meetings, repackaging the same reports or presentations, or doing other boring activities focused on appearance rather than value-add.
This is not a “requirements gathering” job where you take down other people’s requirements and pass them along.
This is not a job where you’re paid to just execute tasks that somebody else has given to you.
This is a job where you actively use your expertise, analysis, creativity, and hard effort to figure out how to produce results for our clients and then deliver them.
This is a job where you investigate client problems, conceptualize solutions and deliver tangible improvements, making businesses successful. It requires you to be at the top of your game, and dedicate all your brain power to what you’re doing.
This is a job where you can and are expected to take responsibility, make decisions, be creative, and make a real difference in the world of business.
The ultimate goal of your role is to help our clients become and remain the dominant forces on their markets. You do this through delivering tangible benefits to our clients’ businesses by developing and implementing improved processes, and custom-made systems (leveraging our expert tech team) to run and automate these processes, making their business operations more efficient, profitable, scalable, and successful.
Our firm provides high-end business optimization services and commits to delivering high-end business results.
We’re looking to add people to our team who will commit to very hard work to do the same, and take ownership of their projects to identify and carry out whatever is necessary to achieve that.
Job Responsibilities
You will be:
- Owning responsibility for improvements projects from conceptualization through full implementation to recommendation of next step improvements
- Investigating our clients’ businesses, operations in them, needs, situations, and objectives
- Identifying underlying problems and root causes in business processes and operations
- Identifying the best business solutions
- Managing the technical delivery with the responsible experts within our team
- Planning and executing full implementation of the solutions
- Monitoring, assessing and measuring the success of improvements and system solutions
- Identifying and recommending further improvement needs, opportunities and priorities in our clients’ businesses
You will NOT be:
- Taking technical requirements from clients and passing them on to developers
- Making technical design or development decisions alone
- Writing code or building any tech yourself
- Attending meetings that could have been an email
- Asked to perform any time-wasting activities that don’t help you and our business achieve our goals
Key Objective: Your ultimate deliverable will be the effectively improved state of the client’s business, done through our methodology.
In practice you will:
- Carry our truthful, complete, and thorough analysis of our clients’ business situations, investigating every relevant detail of their day to day operations, rigorously evaluate all the circumstances and ensure that you understand why things happen the way they do;
- Carry out complete evaluations of businesses and situations, unpack the causes of problems and inefficiencies, and recommend business solutions that consider all the circumstances, are based on facts, and will deliver the best possible results to our client, in line with both their problems and their goals
- Exercise practical awareness in your solutions and business improvement proposals, making sure that what you propose will be practically implementable and will bring the intended result in the given situation;
- Carry out your analysis, evaluation, modeling and planning with a high degree of precision and attention to detail;
- Make all decisions with full awareness of and in line with business strategies, cause-effect relationships, and a clear management of dependencies and risks
- Methodically oversee and manage the technical delivery of all system solutions and automations in your solution
- Smoothly and attentively manage implementation of your projects into our client’s business with the least amount of disruption possible
- Exercise rigorous and critical evaluation to validate and confirm the value of every solution that has been delivered to a client and to identify further improvements or changes required to the solution
- Exercise critical evaluation and thinking at all times with regards to your own work and the work of other people who you will either review or peer-review;
- Communicate in effective and clear ways that will ensure that the result will be effectively accomplished not only by you but also by other members of the team in such a way that the project overall succeeds.
- Prioritize your projects and assignments in line with ESA’s business and client strategy at all times
- Proactively seek for help or resources to support your decision making in and across client or internal projects
- Focus on results in your conduct and thinking in all aspects of your work
- Continuously look for ways to improve your own work as well as our methodology
Ultimately, you will work with a lot of independence. You will be trusted to figure out what exactly you need to do to accomplish the necessary results.
We don’t have all kinds of mandatory reports, spreadsheets, presentations, meetings, or the like – you are generally free to decide how you structure your work.
Your performance won’t be evaluated and judged for the activities you perform, but for the results you deliver.
Expectations
With our total commitment to deliver results for our clients, we must run a tight ship. This means that we need every single member of our team to have these standards:
- Understand that an activity by itself is useless unless it produces a useful outcome;
- Be ready to self-organize and self-manage and make own decisions about what to do in order to deliver the result;
- Be ready to proactively seek for opportunities to improve your own skills and knowledge and seek for help within the business for any project as required
- Be willing to re-examine approaches, solutions and methods when results suggest that current approaches aren’t working;
- Be willing to endure hard work and temporary discomfort to achieve success;
- Approach matters rigorously and analytically and with a strong focus on achievement of results;
Job Requirements
- Strong logical, numerical, and data analytics skills to understand business performance before and after a project;
- Analytical skills to discern confusing information, separate reality from perception, and process large amount of information while maintaining rigorous analysis;
- Ability to assess, understand, and create complex strategies
- Ability to effectively connect, understand and switch between details and big picture with no logical inconsistencies
- Ability to conceptualize and simulate business processes in a way that can allow you to find business process inefficiencies and refine the theoretical business process so that it will be efficient and produce results;
- Ability to create effective logical rules that will be able to govern business processes and systems, and direct business jobs or automations to be executed correctly;
- Practical business “common sense” that allows you to evaluate your own and others’ business improvement proposals critically and contrast it with the realities of practical business execution to eliminate unpractical elements and make your business solutions reality-proof;
- Strong planning, prioritization, and organizing skills to manage complex projects through multiple stages of delivery successfully on time, without giving up on important deliverables, and without wasting resources
- Effective communication skills to formulate and communicate your thoughts to the client and inside the team, along with excellent verbal and written English language ability;
How To Apply
Click “Apply” below to fill in the application below!
More Information
- Remote Job Location Anywhere
- Salary Offer USD $60-80k/year,
- Experience Level Junior Level, Mid Level, Senior Level
- Education Level Non Specific
- Working Hours to be arranged (full time based )
- Job Application Via Custom Application Page
