Job Overview
- Job Title Customer Service Agent
- Hiring Organization Invisible Technologies
- Company Website https://www.invisible.co/
- Remote Locations Worldwide
- Job Type Remote, Full-Time
Who are we?
We are Invisible’s Operation Team. We solve problems at scale so they never happen again. At our best, we solve problems before they happen. How?
We Believe That
– Invisible is a world-changing company and the Operation Team is responsible for creating the systems that will launch Invisible into the stratosphere
– Exponential gains from systems > Short term linear work > Systems for system’s sake
– Consistent feedback is key – we are addicted to learning and getting better
– What one of us knows, all of us should know
– Every new mistake is a learning opportunity
Because of these beliefs, we’ve built a team where
– Distributed approaches and centralized intelligence merge. Each teammate is constantly innovating and trying something new. Every mistake is prevented by all. Every success is learned by all.
– Each of us contains the sum of the knowledge, intelligence, and creativity of our entire team.
– We evolve and mutate constantly like an organism, identifying successful and problematic tactics and incorporating ideas from any source.
What is an Agent?
An Agent is a member of Invisible’s elite workforce.
Who are the Agents?
Invisible’s agents are an international group of passionate, restless humans striving to constantly grow, learn, and build a better future for themselves and the world.
Job Responsibilities
The Customer Service Agent will be in charge of inbound and outbound calls with professionals in the medical industry to answer their questions, support their processes, and explain the company’s services. They will interpret and transcript video and phone conversations in a comprehensible and useful manner.
Job Requirements
- Advanced ability to write, read and speak English fluently.
- Polite and friendly treatment during a phone call
- Good speed when typing on the keyboard (a minimum of 30 words per minute with 0 errors)
- Some previous knowledge in the use of spreadsheets (Excel or Google Sheets).
- Experience in computer transcriptions. Medical sector is a plus!
- Desire to learn!.
Employee Benefits
- Dynamic work environment with agents from all over the world
- Opportunity for professional growth
- Fortnightly remuneration in US dollars
- Dynamic work environment with agents from all over the world
- Opportunity for professional growth
- Fortnightly remuneration in US dollars
Compensation.
– $3.50 hourly
– $3.50 hourly
How To Apply
Click “Apply” below to fill in the application form!
More Information
- Remote Job Location Anywhere
- Salary Offer $3.50 hourly
- Experience Level Entry Level
- Education Level Non Specific
- Working Hours to be arranged (full time based)
- Job Application Via Custom Application Page
