(Remote Work) Customer Support Associate, Asia – Speechify Inc

Job Overview

• Job Title Customer Service associate, Asia
• Hiring Organization Speechify Inc
• Company Website https://speechify.com/
• Remote Locations Asia
• Job Type  Remote, Full-Time

Speechify is the most used text to speech reader app in the world with 25M+ users. We have voices like Mr. Beast and Snoop Dogg. Speechify stands at the forefront of Audio A.I. and voice cloning technologies, leading the industry with innovation and excellence. As Speechify continues its growth trajectory, our  executive team is actively seeking an Executive Assistant. If you’re passionate about organization, adept at efficiently handling tasks, thrive in high-paced environments, and are eager to collaborate with a great team, we want to hear from you.

Job Responsibilities

• Swiftly respond to customer concerns on written tickets
• Proficiency in Google Calendar and email.
• Excellent reporting & response on every email and slack.

Job Requirements

• Excellent English reading and writing
• Strong organizational and analytical skills.
• Ability to track and improve metrics.
• Proven customer support experience or experience as a client service representative
• Touch typing 45 WPM and above
• Strong phone contact handling skills and active listening
• Excellent communication (written and verbal), and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Bachelors degree
• Minimum 6 months CS experience
• Preference for applicants based in central and SE Asia

Employee Benefits

• A fast-growing environment where you can help shape the culture
• An entrepreneurial crew that supports risk, intuition, and hustle
• A hands-off approach so you can focus and do your best work
• The opportunity to make an impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

How To Apply

Click “Apply” below to fill in the application form!