(Remote Work) Customer Support Specialist – Loop Support

Job Overview

• Job Title Customer Support Specialist
• Hiring Organization Loop Support
• Company Website https://loopsupport.com/
• Remote Locations LATAM
• Job Type  Remote, Full-Time

At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!

Job Responsibilities

• Respond to customer inquiries and complaints via phone, email, and chat.
• Provide detailed information about products and services.
• Troubleshoot and resolve product issues and concerns promptly.
• Maintain a positive and professional attitude with all customer interactions.
• Document customer interactions and solutions accurately.

Job Requirements

• Excellent written and verbal communication skills in English and Spanish. (Required)
• Stable internet connection and a reliable computer setup. (Required)
• Based in LATAM (Required)
• Not required, but if you’ve ever worked, lived, or attended school in the US or Canada, we’d love to hear from you!
• Ability to work independently in a distraction-free home office.
• A positive and professional attitude with a customer-first mindset.
• Previous experience in customer support is a plus, but not required.
• Strong problem-solving skills and ability to think on your feet.

How To Apply

Click “Apply” below to fill in the application form!