(Remote Work) German Customer Support – Invisible Technologies

Job Overview

• Job Title German Customer Support
• Hiring Organization Invisible Technologies
• Company Website https://www.invisible.co/
• Remote Locations Worldwide
• Job Type  Remote, Full-Time

As a German-Speaking customer support operator at Invisible, you will play a crucial role in driving our client’s success by providing support to customers for issues and queries via live chat. You will work closely with our client on their live chat processes while providing outstanding customer service.

Remuneration: $10-$12 Hourly.

Life & Career

Ideally you are available between CET time zones. The work is steady, the hours are flexible, the work is enjoyable, and leaves room for advancement into more senior training roles and project management roles on the Invisible team as the project expands. We’re keen to share more in interviews.

Job Responsibilities

• Customer Support: providing support via live chat to resolve customer queries and issues promptly and in a professional manner.

Job Requirements

• Prior experience in phone outreach in the German market.
• Strong interpersonal and negotiation skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and excellent grammar
• Goal-oriented with a focus on achieving and exceeding targets while maintaining high quality standards.
• Knowledge of the restaurant industry is a plus.

System Requirements

Must meet minimum system and internet requirements

• 20 download, 5 upload Mbps
• Dual-core processor with hyper-threading
• 8g RAM
• Must have a microphone with very clear audio
• If your area receives power interruptions you must have a backup power supply (UPS)

Role Requirements

• Fluency in spoken and written German is essential.
• The role requires extensive communication with German-speaking clients
• Available for 40 hours per week (Monday-Friday) in the CET time zone.

How To Apply

Click “Apply” below to fill in the application form!