(Remote Work) Inside Sales Representative – Sonic Automotive


Sonic Automotive

Company Website: https://www.sonicautomotive.com/
Remote Locations: USA
Job Type: Full Time
Remarks: If you are interested in exploring a career with our top performing team and want the flexibility of working from home; apply today!

Job Overview:

Sonic Automotive is revolutionizing the automotive buying and servicing experience – one Happy Customer at a time. Our customers love their cars and as a Guest Experience Center Agent, You will play an integral role in making sure that their ownership experience is world class. Sonic Automotive believes that Customer Satisfaction begins with Associate Satisfaction –and that means You!

Sonic Automotive is hiring Inside Sales Representatives in the Charlotte market to work on our Guest Experience Center in Lowell, NC and eventually transition into a work from home or remote environment.

Are you highly accountable? Do you tend to be reserved and introspective? Do you thrive in an environment that provides routine & stability? Are you single focused and dedicated to the tasks assigned to you? Do you take pride in your precision and tend to be a perfectionist? Do you prefer to manage tasks rather than people? The Guest Experience Center Agent excels in a fast paced environment and can command their own earnings.

The Inside Sales Representative (Guest Experience Center Agent) is responsible for answering inbound calls, chats, internet leads and explaining to our guests our new sales process and ultimately setting an appointment at one of Sonic’s dealerships. As a member of our Guest Experience Center team, you will help our guests understand how we are changing the vehicle purchasing process, making it simple, fast and fun!   You will begin your new career at Sonic Automotive with 4 weeks of dedicated training and development. Our comprehensive sales training includes product training, sales skills training, communication skills and training on how to navigate our internal software systems. This position is open to candidates who are interested in a work from home environment.  Following several weeks of training and consistent performance within the role, we openly discuss the possibility of working from your own home, providing that the employee has appropriate and adequate workspace.

Job Responsibilities:

As an integral member of the Guest Experience Center where Customer Satisfaction is our primary goal, You will:

  • Build rapport with guests and assist through personality and relationship selling
  • Assist guests through inbound and permission based outbound calls by utilizing relationship based sales
  • Exercise the intuitive ability to understand guests needs and match those needs with company inventory
  • Set appointments for guests based on their time, location preference and vehicle needs
  • Continually improve and be receptive to coaching
  • Practice efficiency, handle call volumes knowledgeably while still providing excellent service
  • Answer guest’s questions accurately, openly and honestly
Job Requirements:
  • Retail and/or sales experience
  • Upbeat attitude and professional disposition
  • Track record of performing in a fast paced environment
  • Highly proficient data entry and phone skills
  • Flexible schedule (7 day/week operation)
  • Work from Home setup (Quiet, distraction-free, reliable internet, etc)


You can earn $40,000 – $60,000 depending on experience and Performance!  And the Opportunities do not end there.  This department expects to triple in size over the next 1-2 years, and that means even more opportunity for you!

How To Apply:

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More Information

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