Job Overview
- Job Title Lead Content Project Manager
- Hiring Organization Linda Werner & Associates
- Company Website https://lwerner.com/
- Remote Locations (The regions this job is available in)
- Job Type Remote, Full-Time, Contract
Are you a savvy Content Project Manager with excellent cross team, stakeholder and customer service skills? Have you managed and supported content teams? If so, this is a great opportunity for you! Candidate should be driven and have a strong content management, project management and writing background to be the single point of contact for a team of case analysts, writers, and web producers.
Job Responsibilities
- Manage daily work assignments
- Resolve project-related questions, bandwidth issues, questions about prioritization and sequencing of work
- Guide and lead regular meetings (i.e., production stand-ups) with LWA staff
- Report on project status and raise LWA team escalations to the client team in regular syncs
- Triage all tasks coming in through all queues (including queue of tasks from employees), noting emerging issues with the internal HR Portal and HR Knowledge Base; escalating when appropriate
- Maintain task prioritization (in clients GSD/Tasks tool) and distribution across LWA team; flag to the client team where bandwidth issues may have potential SLA impacts
- Assign LWA team resources (case analysts, writers, producers) to projects based on scope and capacity
Job Requirements
- Manage stakeholder expectations and act as primary project POC
- Educate stakeholders as needed about Content Services Team processes and functionality of the surfaces managed by LWA
- Create and manage project plans and timelines
- Plan production cadences and steps to project publish and closure
- Staff and manage the LWA writers and producers on the project
- Manage content reviews with stakeholders
- Provide day-to-day project tracking, management, and status reporting
- Share equal accountability with stakeholders for ensuring successful completion of the project
- Provide writing and web production support as needed
- Interview, train and onboard new LWA team members (case analysts, writers, producers)
How To Apply
Click “Apply” below to fill in the application form!
More Information
- Remote Job Location United States
- Salary Offer to be discussed
- Experience Level Mid Level, Senior Level
- Education Level Non Specific
- Working Hours freelance, full time
- Job Application Via Custom Application Page