Job Expired

Job Overview:

Job Title: Onboarding Specialist
Hiring Organization: Angi
Company Website: https://www.angi.com/
Remote Locations: United States
Job Type: Remote, Full-Time

Angi is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at home. For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks.

Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us we cannot wait to welcome you home!

About the role

Angi is the established leading platform in fulfilling cleaning and handyman fixed price services for customers across the US, and now has the opportunity to expand the set of services it offers – by example, recurring outdoor services like snow removal, pool maintenance and lawn care. As an Operations Analyst, you will be responsible for identifying the best ways to communicate with Pros for the new services, as well as track key metrics around marketplace supply/demand balance and customer satisfaction.

This position will be remote and require candidates to work up to 40 hours per week. The hourly rate for this role ranges between $18-$20/hour.

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Job Responsibilities:

A paragraph about the goals for this role

Review paperwork and check identity verification for employment while ensuring all compliance documents are complete.
Ensure our pros are completing all necessary onboarding requirements.
Communicate regularly with agents on the UK operations team and be available during business hours for messages from the team. leadership
Conduct video calls with service providers to verify identification.

Job Requirements:

Possession of High School Diploma or GED required, bachelor’s degree strongly preferred
Experience in customer service is strongly preferred
Strong written and verbal communications skills, organizational skills, attention to detail, and deadline/ service level sensitivity
Proficient in Microsoft Office tools
Has access to a dedicated remote workspace without interruptions
Reliable access to a high-speed, hard-wired internet connection