(Remote Work) Senior Account Manager – Transak

Job Expired

Job Overview

  • Job Title Senior Account Manager
  • Hiring Organization Transak
  • Company Website https://transak.com/
  • Remote Locations Worldwide
  • Job Type  Remote, Full-Time

Transak is a leading player in the web3 world, offering seamless crypto on-ramping and off-ramping solutions. We are looking for an experienced Director of Sales to join our dynamic team. As we continue to expand our presence, we are looking for a seasoned Senior Account Manager to fortify our account management operations and contribute to our rapid growth trajectory.

Job Responsibilities

  1. Strategic Account Management: Manage, support, and nurture relationships with our top-tier partners, ensuring their utmost success and satisfaction.
  2. Advisory Relationship Development: Establish a trusted advisory relationship with partners, understanding their unique needs and providing tailored solutions.
  3. Account Planning: Conduct internal and external account planning workshops, strategizing on effective partner growth and management tactics.
  4. Feedback Mechanism: Implement and regularly revise our Partner Feedback Survey, ensuring it captures vital insights to improve our services.
  5. Data-Driven Insights: Generate monthly insight reports, interpreting data to pinpoint areas of improvement for our partners and enhance their experience.
  6. Cross-Functional Collaboration: Act as the key liaison between partners and our internal teams (Product, Marketing, Engineering), sharing actionable insights and collaborating to enhance the partner experience.
  7. Client Relationship Management: Handle a myriad of client-related tasks, from monthly calls, data requests, product updates to conversion rate analysis, ensuring a seamless experience for our partners.
  8. CRM Management: Ensure our Customer Relationship Management tool is consistently updated with relevant client details, fostering efficient communication and service delivery.

Job Requirements

  • Experience: 4+ years in account management, business development, or sales, preferably within a global fintech or web3 company.
  • Communication: Proven ability to present, communicate, and influence effectively across organizational hierarchies.
  • Cross-Functional Collaboration: Experience working closely with teams across an organization, particularly Business Development.
  • Detail-Oriented: Exceptional attention to detail, combined with sound organizational and planning skills.
  • Educational Qualification: BS/BA degree.
  • Web3 Knowledge & Experience: An inherent interest and knowledge base in the web3 space.
  • Additional Preferences:
    • Proven track record in delivering client-centric solutions.
    • Strong business acumen, analytical, and strategic thinking abilities.
    • Experience working with Business Development teams is a plus.

If you’re passionate about shaping the future of web3 and believe in delivering unparalleled partner experiences, your next big opportunity awaits at Transak.

How To Apply

Click “Apply” below to fill in the application form!

More Information

  • This job has expired!