Job Overview:
- Company Website: http://www.close.com/
- Remote Locations:
- Job Type:
About Us
At Close, we’re building the sales communication and collaboration platform of the future. With our roots as the very first sales CRM to include built-in calling, we’re leading the industry in sales automation—helping companies to close more deals, faster than ever. Since our founding in 2013, we’ve grown to become a profitable, 100% globally distributed ~60 person team that is dedicated to building a product our customers love.
Our Product team is currently made up of three Designers and two Product Managers. We’re looking for our third Product Manager to help accelerate product development at Close from idea through launch.
About You
We’re looking for someone with a unique talent set – someone who understands sales and can “speak the language” with sales managers, reps, and directors. Someone who can synthesize various use cases into clear problem statements. Someone who cares deeply about product details, has a great sense of product aesthetics, and can discuss the nitty gritty with engineers.
As a small product, design, and engineering team you’ll be responsible for all aspects of delivering a feature — from concept through project managing it’s delivery. You will do it all.
Job Responsibilities:
- Turn the vague into the concrete. Talk with customers to discover & define their needs, understand their problems, and document their use cases.
- Write problem statements that clearly define shared needs across customers.
- Create detailed product specs from your problem statements through collaboration with Product Design and Engineering.
- Project manage the delivery of the feature — get it on the engineering roadmap and ensure it’s delivered on time and up to the Product team’s standards.
- Prepare for launches: work with the Marketing team on positioning/collateral, manage beta testers, write FAQs, define adoption / usage metrics, measure success, and share learnings.
Job Requirements:
- Be located in an Americas or European time zone
- Have 2+ years of Product Management experience shipping B2B SaaS for SMBs.
- Have 2+ years experience at software/internet companies in a product, engineering, or customer-facing role.
- Love listening to customers and diving deep into their problems and needs.
- Be detail-oriented, organized, and great at writing.
- Have good product vision & design sense.
- Be comfortable writing specs, drawing wireframes, & rapidly iterating on new feature ideas.
- Have experience with metrics/analytics tools
- Be growth minded; pushing to ship Product that focuses on moving the needle.
Bonus points if you…
- Have experience in sales or with sales tools / CRMs
- Have significant experience in Figma or other design/prototyping tools
- Have a technical/engineering background, not afraid to dabble in Python, HTML, CSS, or SQL.
Benefits:
- Culture video
- 100% remote company (we believe in trust and autonomy)
- Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
- Annual team retreats
- Quarterly virtual summits
- 5 weeks PTO + Winter Holiday Break
- 2 additional PTO days every year with the company
- 1 month paid sabbatical every 5 years
- Co-working stipend
- Paid parental leave
- Medical, Dental, Vision with HSA option (US residents)
- 401k matching at 6% (US residents)
- Dependent care FSA (US residents)
- Contributor to Stripe’s climate initiative
- Our story and team
How To Apply:
Click “Apply” to fill in the application form!
More Information
- Remote Job Location Americas, Europe
- Salary Offer to be discussed
- Experience Level Mid Level
- Education Level unspecified
- Working Hours to be arranged (full time based )
- Job Application Via Custom Application Page
