Job Description:
Quartzy is seeking a Customer Support Specialist to ensure that our customers are getting the best level of service possible. We are experiencing tremendous growth, and in this role, you’ll have the chance to help us define our fulfillment processes as our company scales.
You are an outgoing and friendly person who is motivated by helping other people to solve problems. You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
Job Responsibilities:
- Resolve customer issues in an empathetic and concise manner
- Process time-sensitive POs
- Maintain productive relationships with multiple vendors
- Act as a go-between between vendors and customers
- Ensure acknowledgement and confirmation of orders
Job Requirements:
- 1-2 years experience in customer service
- Strong multi-tasking and organizational skills
- Detail-oriented
- Fantastic written and verbal communication ability
- Bachelor’s Degree or higher
Benefits:
- Exciting team events such as happy hours, off-site retreats, bubble soccer
- Rich medical benefits (health, dental, and vision)
How To Apply:
Apply using the link in Custom Application URL.
More Information
- Remote Job Location USA
- Salary Offer To be arranged
- Experience Level 1-2-years
- Education Level Bachelor's Degree
- Working Hours To be arranged
- Job Application Via Custom Application Page
