(Remote Work) Billing and Collections Associate – Omnipresent Group

Job Overview:

• Job Title: Billing and Collections Associate
• Hiring Company: Omnipresent Group
• Company Website: https://www.omnipresent.com/
• Remote Locations: Worldwide
• Job Type: Remote, Freelance

Who we are

Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Omnipresent does just that.

We are a customer-focused global employment services partner that can help companies grow their teams in 155 countries and territories around the world. How do we do that? Well, through our SaaS platform, OmniPlatform. We help companies (big or small) deal with the complexities involved with hiring global teams remotely, by managing employee onboarding through to offboarding, including legal and compliance, payroll, expenses, and health and benefits.

We also practice what we preach! We are a fully remote company which means we have no head office. Our team of more than 300 people is located in more than 45 countries and territories around the world. This means you can work from anywhere. We provide benefits and support in any global location just as we would for our clients and their remote teams. Our company has a flat structure which means accountability and taking initiative towards your everyday tasks that help further our ambitious company goals.

At a time when remote work is exploding, we’re growing our team to help make global remote work a reality for people everywhere.

Read more about Life at Omnipresent here

Why? With so many companies transitioning to remote work, we are growing quickly and need to build out the Accounts Receivable (AR) and Credit Control functions within Finance at Omnipresent.

What? Reporting directly to the FinOps Manager, you will be responsible for managing the day-to-day Accounts Receivable (AR) ledger and Credit Control functions from Sales Contract through to cash settlement. This is a 6 month fixed term contract with an immediate start.

Who? You will be naturally self-motivated and driven to deliver at a high standard with experience in a similar high transactional volume environment. You must be able to manage your own workload to deliver to the time scales and internal Service Level Agreements (SLAs) demanded of this function. You must also be able to manage internal stakeholders along with customers. You will be an organised, hardworking, friendly and confident individual, with excellent communication and interpersonal skills to fit into the company culture.

The detail About Omnipresent

Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Yet, at a time when remote work is exploding, most companies are finding it too complex, costly and time consuming to employ workers internationally. At Omnipresent, we’re cutting this complexity and providing our clients, and their remote workers, with a simplified, cost effective and legally compliant employment experience. With a network of legal entities across the world, coupled with an automation-focused tech platform, we’re building the premier global employment-as-a-service offering on the market.

Your role The key thing here is that we are a Series A rapidly growing startup where the Finance function is still taking shape. You will be responsible for the day-to-day processing and collections of the receivables function. The role will be involved with plenty of ad hoc work as required and it will provide the successful candidate with a challenge and the ability to provide recommendations to improve the existing processes in the areas of AR, Credit Control, and cash management. The position will be hands on, responsible for all processing, credit control management and operational reporting of the receivables function.

Equal Opportunity Employer

Job Responsibilities:

• Take a proactive role in the entire order to cash process at Omnipresent.
• Accurate and timely processing of customer invoices and credit notes in line with local sales tax (VAT, GST, S&UT etc.) regulation, providing input into periodic returns.
• Completeness reconciliations as billing at Omnipresent progresses through various phases of automation and development.
• Reconcile and review customer accounts preparing statements as and when required.
• Manage daily cash receipts processing and bank statement data loads into the ERP system ensuring cash allocation of all items to the AR ledger.
• Answer all inbound queries associated with customer accounts and liaise with internal departments to ensure that issues are resolved quickly and accurately.
• Actively chase overdue debtors to ensure timely collection.
• Collaborate with internal parties to investigate and resolve client queries within a timely manner.
• Continuously build and develop customer relationships.
• Meet cash collection, Days Sales Outstanding (DSO) cashflow targets/ KPIs set by management.
• Prepare and post journals to the AR ledger as required.
• Provide support in the preparation of weekly and monthly management reporting to the Finance Director (FD) and CFO.
• Evaluate customers for credit requests as required and ensure adherence to trade credit insurance policy.
• Negotiate payment plans, as required, with the approval of the FinOps Manager and/or FD/CFO.
• Liaise with solicitors if legal proceedings are initiated.

Job Requirements:

• At least 3-5 years billing and collections experience.
•  IT literate with good working knowledge and experience of excel and NetSuite.
• Outstanding attention to detail with an ability to reconcile complex accounts.
• Experience of online collaboration tools or portals.
• Ability to work in a fast paced, commercially focused environment and able to adapt to change quickly.
• A proactive, self-motivated individual with problem-solving skills and ability to work well both on an individual basis and a team situation
• Excellent written and oral communication skills and ability to build relationships.
• Proactive attitude to problem-solving. • Ability to maintain strong relationships with external clients and internal colleagues.
• Professional, confident, and diplomatic when liaising with others.

Please note that this is a 6 month fixed term contract and you must be able to start immediately.

Employee Benefits:

• Shared ownership: Being a part of our journey means you’ll own a piece of Omnipresent.
• Annual vacation entitlement: We have a flexible leave policy – you may take as much holiday as you like, so long as it is agreed with your manager. As a guidance, we expect people to take at least 33 days per year, including public holidays (or your region’s minimum, if greater).
• Company retreats: We have an annual company-wide retreats, and well as socials and other team building activities.
• Flexible working: Work from anywhere in the world! We don’t care where or when you work, as long as the job gets done. We are genuinely as flexible as the work allows.
• Development: Training, coaching, and an environment that promotes career ambition and progression.
• Work environment: Whilst we are fully remote, we offer all employees access to co-working spaces wherever they live in a flexible manner so that you use what you need.
• Parental leave: For employees that have been with us for 12 months by their due date, we offer 6 months of fully paid parental leave for the primary caregiver, followed by statutory for your region. Secondary caregivers that have been with us for 12 months are entitled to 8 weeks fully paid parental leave.
• Wellbeing: Mental health and wellbeing support and services through Plumm
• Home office setup: It should go without saying that we will provide you with the equipment you need to work from home in the same way you would if you were in an office. We will provide you with the home office equipment you need to enable you to work effectively wherever you are, including covering internet costs.
• Education budget: Your development should be a continuous conversation with your manager and they will support you in choosing what you need whether that’s accreditations, workshops, or formal degree programs or courses.
• Additional benefits: we offer additional benefits that vary from region to region, such as medical, life insurance, pension/retirement funds and more – please ask your Talent Partner when you speak with us!

How To Apply:

Click “Apply” to fill in the application form!