TruBridge
Company Website: https://www.trubridge.com/
Remote Locations: US
Job Type: Full Time
Job Overview:
EOE STATEMENT:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DESCRIPTION
TruBridge,a Healthcare IT company, is seeking applicants for a Remote Customer Service Representative position. If you’re looking for a new challenge with a national leader in healthcare software, then take a look at TruBridge.
This position is responsible for assisting individuals with medical billing questions and processing payments through incoming and outgoing calls while maintaining a professional level of customer service.
WORK SHIFT: 9AM – 6PM or 11AM – 8PM
Job Responsibilities:
- Makes outbound courtesy calls to patients to ensure they are receiving their statements, answer any questions about their account(s) and reach a payment resolution against their account(s)
- Receives incoming calls from patients to answer their questions and reaches payment resolution against their account(s)
- Responsible for consistently meeting production and quality assurance standards
- Processes credit card payments accurately against the patient’s account(s)
- Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer
- Protects customer information by keeping all information confidential- Processes miscellaneous paperwork
- Updates job knowledge by participating in educational opportunities
Technical Specifications:
- Base download/upload internet speed of at least 5Mbps SATELLITE/HOT SPOT INTERNET IS NOT ACCEPTABLE.
- Quiet, dedicated space to work
Job Requirements:
Call Center: 1 year (Preferred)
Education: High school or equivalent (Preferred)
Benefits:
- Earn Paid Time Off and Company Paid Holidays
- Medical, Dental and Vision Insurance
- Company Paid Life and AD&D Insurance
- Company Paid Long-Term Disability Insurance
- Voluntary Short-Term Disability, Accident insurance, ID Theft Insurance
- Flexible Spending or Healthcare Savings Accounts
- 401K Retirement Plan
- Business Casual Dress (yes, you can wear jeans to work!)
- Educational Opportunities
How To Apply:
Click “app[y” below to process your Job application!
More Information
- Remote Job Location United States
- Salary Offer to be discussed
- Experience Level Entry Level
- Education Level High(Secondary) School Diploma
- Working Hours WORK SHIFT: 9AM – 6PM or 11AM – 8PM
- Job Application Via Custom Application Page
