Job Overview

Job Title Sales and Implementation Engineer

Hiring Organization InvGate

Company Website https://invgate.com/

Remote Locations Worldwide

Job Type Remote, Full-Time

To support our continuous growth we are looking for a bilingual Sales & Implementations Engineer to join our team. This key customer-facing position is responsible for understanding our client’s business processes and mapping these processes to our software solutions. You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings.

Job Responsibilities

Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations.

Validating the solutions offered to prospects, from both a technical and project planning point of view.

Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing.

Generating documents to make configuration easier including tips around implementation best practices.

Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues.

Job Requirements

Do not hesitate in applying if you:

Think analytically

Hold or are working towards a degree in Engineering or Computer Science

Have strong communication and negotiation skills

Enjoy working with clients, have good energy, and are empathetic

Have previous experience in software implementation, particularly ITSM or ITIL

Are bilingual in English and Spanish

Having previous experience using InvGate products is a big plus!

How To Apply