Job Expired

Job Overview:

Job Title: Social Media Specialist
Hiring Company: Imperfect Produce
Company Website: https://www.imperfectfoods.com/
Remote Locations: United States
Job Type: Remote, Full-Time

About Imperfect:

Founded in 2015, Imperfect Foods, a Certified B CorporationTM (B CorpTM), is the leading online grocer at the forefront of eliminating food waste and building a better food system. We work directly with farmers and producers to rescue, redistribute, and develop goods across multiple grocery categories, and to date have rescued more than 150 million pounds of food from lesser outcomes. Our customers enjoy a customizable service that is more affordable and more environmentally friendly than the average trip to the grocery store.

Mission:

At Imperfect Foods, we’re on a mission to eliminate food waste and build a better food system for everyone.

Details of Position

Full-time, remote, exempt position reporting to the Social Media Manager
Open availability required
Travel required as needed
Rate of pay is $24/hour + a generous benefits package

Net Zero Carbon Commitment:

Imperfect Foods pledged to become a net-zero carbon operation by 2030. To do that, we’re working to optimize every part of our business operations and supply chain to mitigate waste, and are switching to 100% renewable energy in our fulfillment centers and vehicle fleet by 2027.

Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable for the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for. Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.

About the Role

Imperfect is looking for a dedicated, enthusiastic, and highly motivated problem-solver and content creator who loves working with people and who is passionate about delivering exceptional social media experiences. If you’re the right fit for this role you are clever, on-trend, you think on your feet, and are known for your impeccable comedic timing. You always come up with the right thing to say.

Imperfect’s commitment to DEI

Imperfect Foods is steadfast in its commitment to being an actively anti-racist company.

We understand that it is necessary to take ownership and accountability for building an equitable workplace where all members of our organization can truly belong. It is our responsibility to ensure that every department at every level of our business reflects the diversity of the world we live in. We aim to achieve this through our hiring practices and by championing Diversity, Equity, and Inclusion (DEI) programming that fosters a supportive work environment where everyone can thrive and have connections across teams.

DEI programming is available for all employees and we highly encourage staff participation. It is only with everyone’s unique perspectives, experiences, and beliefs that we can help shape a culture of belonging and create an environment where all Imperfectionists are celebrated.

U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Visa Sponsorship: We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time.

COVID update for on-site employees:

All Imperfect Foods employees must be fully vaccinated to be on-site or at company functions. For roles that require an employee to be on-site to fulfill their job functions: job offers are contingent on providing proof of vaccination (e.g., a copy of a vaccine card or other similar official document confirming vaccination status).

Job Responsibilities:

Engage with audiences on Imperfect’s social media channels to increase brand awareness, including but not limited to Instagram, TikTok, Facebook, and Twitter
Represent our company brand and voice proudly and professionally
Encourage and guide positive conversations on public platforms
Answer questions and concerns about our service and company
Educate our social media community on our mission and how we are fighting food waste
Combat misinformation and thoughtfully address sensitive topics
Devise creative solutions to problems that arise
Identify trends and opportunities within social media conversations and create strategic insights based off the information gathered
Pitch, develop, and edit well-structured drafts for TikTok videos and Reels
Watch for content ideas, user-generated content, trending opportunities, and other accounts for Imperfect to strategically engage with
Contribute social-specific design content and pioneer new types of content to engage our audience

Job Requirements:

2+ years of experience in a customer service role1-3 years of internet marketing experience preferred
Community management experience preferred
Impeccable social media skills and knowledge
Excellent written and oral communication skills
Ability to process a high volume of messages quickly and effectively
Highly organized and strong attention to detail
Ability to problem-solve and think on your feet
Ability to create engaging, on-brand content in a variety of formats, particularly video
Bachelors in marketing preferred

About You

You’re a social media guru and have a strong understanding of Instagram, Tiktok, Facebook, and Twitter
You eat, sleep, and breathe social media you’re the first to know about a new TikTok sound or meme trend
You have the ability to quickly identify content that is (or is not) appropriate for various contexts
You’re passionate about delivering an excellent customer experience
You thrive in stressful situations and have a knack for diffusing escalating issues
You have a positive attitude and are invested in addressing needs and concerns with a solution-driven mindset
You’re comfortable creating a range of content, particularly short-form video
You’re passionate about our mission to eliminate food waste and create a better food system for all