Senior Product Manager / Dogfood Coach

Job Expired

Senior Product Manager, Dogfood Coach – Product Management & Data Analysis
(Work Remotely from North & South America, or EMEA zone)

GitLab

Job Description:

This position is remote based.

We’re looking for a product manager to make GitLab for GitLab; focusing on internal customers and features they need to better do their job. At GitLab, our goal is to dogfood everything. Communicating and coordinating these efforts can be difficult, especially with our product team organized around DevOps lifecycle stages. This role cuts across all the stages to focus on the needs of the internal customers.

We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

Job Responsibilities:

Drive the product in the right direction
- Build an effective dogfood roadmap to prioritize features and user experiences that will positively impact usage of the product internally
- Take high-level feature proposals and internal customer problems and break them into small iterations that engineering can work on
- Balance new features, improvements, and bugfixes to ensure a high velocity and a stable product
- Consider the business impact, ROI, and other implications when taking important decisions
Take an active role in defining the future
- Contribute to the product vision, together with the Head of Product and VP of Product
- Create and maintain a vision for your product area
- Innovate within your product area by proposing ambitious features
Manage the product lifecycle end-to-end
- Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
- Rapidly execute dogfooding opportunities by working with engineering to increase internal product usage
- Contribute to documentation, blog posts, demos, and marketing materials for product features
- Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
- Manage the uncertainty in an efficient way, adjusting plans to new working conditions
Engage with stakeholders in two-way communication
- Ruthlessly prioritize the needs of internal users
- Talk to internal customers and engage with them regularly – identify areas of dogfooding opportunity that can also benefit the community
- Work with the entire Product team to share improvements and best practices
- Have a strong presence in customer advisory boards and other customer feedback forums to fully understand customer pain points and how these can be solved in the future for internal users
- Ability to work with and present to C-level executives internally at GitLab

You are not (solely) responsible for:

A team of engineers: you will take the lead in decisions about the product, but not manage the people implementing it
Capacity planning: you will define priorities, but the Engineering Manager evaluates the amount of work possible
Shipping in time: you will work in a group, but the group is responsible for shipping in time, not you

Job Requirements:

5+ years product management and data analysis experience
Excellent written and oral communication skills
Ability to think like a CEO to drive success of your product area
Fantastic problem solving skills and attention to detail
Strong understanding of Git and Git workflows
Knowledge of the developer tool space
Strong technically: you understand how software is built, packaged, and deployed
Passion for design and usability
Highly independent and pragmatic
Excellent proficiency in English
You are living wherever you want
You share our values, and work in accordance with those values
Strong understanding of DevOps and cloud-native application development
Understanding of A/B testing and platforms for doing this testing such as Optimizely
Understanding of data analysis and statistics
Understanding of data analysis platforms and applications such as Snowplow, Jupyter Notebooks and Looker
Bonus points: understanding of Meltano
Bonus points: experience with GitLab
Bonus points: experience in working with open source projects

Hiring Process

- Selected candidates will be invited to schedule a screening call with our Global Recruiters
- Next, candidates will be invited to schedule a first interview with a Product Manager
- Candidates will then be invited to schedule an interview with our Director of Product
- Candidates will then be invited to schedule an interview with the an Engineering Manager
- Candidates will be invited to schedule an interview with our Head of Product
- Candidates may be asked to schedule a deep dive interview
- Candidates may be asked to meet with additional team members at the manager’s discretion
- Finally, candidates may interview with our CEO