Admissions Assistant – iPEC Coaching

Admissions Assistant 
(Work Remotely in the US)

iPEC Coaching

Job Description:

Title: Admissions Assistant

Department: Admissions/ Sales

Salary Range:$32-$35K Base Compensation plus additional Bonus

Location:Flexible, US based applicants only

This position Interacts by phone and email in response to inquiries from prospective students. This role works with prospective students to provide educational materials and follow-up support during the enrollment process. A key function of this role is to make outgoing calls and set appointments for Admissions Coaches.

• Maintain and route communication, via phone and email
• Set Appointments for our Admissions Coaches (minimum of 30 appointments weekly)
• Make 60 to 100 outgoing calls daily for the purpose of answering questions and appointment setting
• Process enrollment forms and acceptance documents
• Function within the policies and procedures of the Institute for Professional Excellence in Coaching
• Accept other responsibilities as assigned

Job Requirements:

Education, Certification & Experience:

• High school graduate (minimum). Some college a plus
• Relevant customer service or Front Office Administrative School experience a plus
• Call center experience is preferred

Technical Requirements:

• Proficient in relevant computer applications (Hubspot and Netsuite preferred)
• Knowledge of Call Center telephony and technology
• Excellent data entry/keyboard skills.
• Strong aptitude for time zones
• CPC preferred

Core Competencies:

• Coaching
• Phone skills
• Customer Service
• Communication
• Relationship Building
• Attention to Detail
• Confident

How To Apply:

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