Sales Operations Manager
(Work Remotely from anywhere in the World)
Remote Year
Job Description:
The Sales Operations Manager will play a key role at Remote Year. This person will bring a vast toolkit of both sales and operations-related methods, practices, and ideas, and be equally adept at implementing those strategies into successful sales team operations. Combining the strength of execution with the ability to act as a thought partner and change agent within the sales vertical, the Sales Operations Manager will be a champion for the Remote Year sales team. This role will center around (1) Operations, (2) Salesforce administration, (3) Reporting, and (4) Analytics.
Job Responsibilities:
- Manage daily sales operations, including both strategic elements (processes, quota alignments) and operationally (tools)
- Manage Salesforce: update workflows, debug issues, build reports, and handle other administrative tasks
- Monitor key sales metrics, analyze results, and provide reporting and recommendations to the Head of Sales on appropriate actions
- Work closely with the heads of Marketing and Sales to implement opportunities to improve sales management tools and processes that support sales strategy
- Optimize sales efficiency by refining processes and making systematic enhancements and resolving operational inconsistencies and bottlenecks that are slowing down the sales team
- Liaise with product teams, marketing, operations, admissions, and onboarding teams to ensure communication flow is timely, consistent and productive
- Lead third party tool administration and contract/vendor management
- Quickly and accurately perform detailed sales analysis in response to ad-hoc requests
Job Requirements:
- 3-5+ years of sales operations experience in rapidly growing organizations
- Certifications and/or familiarity with Salesforce and other sales/customer tracking tools
- Advanced Excel skills – confidently manage large data sets
- Documented experience developing and managing sales methodologies, processes, policies and procedures
- High level of ability to read, analyze and create reports on large complex data sets utilizing appropriate tools
- Experience in marketing operations, both in process, reporting, and automation tools is a plus
- SQL knowledge is a plus
- Experience with Pardot is a plus
**This is a fully remote position that can be done from anywhere in the world**
How To Apply:
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More Information
- Salary Offer To be discussed
- Experience Level 3-5-years, 5-8-years, 8-10-years
- Education Level not-required
- Working Hours To be discussed
- Job Application Via Custom Application Page