Job Overview
- Job Title Technical Customer Support
- Hiring Organization Checkout Page
- Company Website https://checkoutpage.co/
- Remote Locations US, Europe, UK
- Job Type Remote, Full-Time
Checkout Page makes it easy for businesses to sell online with our flexible no-code checkout page builder.
We’re a small, fully remote team of three: two co-founders and an SEO writer.
We value a calm and stress-free work environment, focusing on growing our company and helping our customers succeed.
Our business is already profitable, and we’ve recently received funding from the TinySeed accelerator program.
Job Responsibilities
We’re looking for someone to handle technical support and manage customer accounts.
As an early team member, you’ll have the chance to shape our support and account management processes and grow with the company.
Your main tasks will include:
- Answering customer questions via live chat
- Writing help articles
- Onboarding new customers
- Checking in with customers regularly
- Reporting bugs
- Scheduling sales calls
As we’re a small startup, we need someone ready to take full ownership of the role, learn the product quickly, and start contributing from day one.
Job Requirements
- Strong technical knowledge of eCommerce, payments, Stripe, event ticketing, or similar industries
- At least 1 years of experience in technical support (ideally B2B)
- Excellent written and spoken English skills
- Your own equipment, including:
- A Mac and iPhone
- Microphone headset
- A quiet, presentable workspace (you’ll be joining calls, and recording Loom videos)
- Fast and reliable internet connection
Tools you’ll be using
- Checkout Page
- Stripe
- Crisp
- Notion
- Slack
- Loom
- Sanity CMS
No degree required.
How To Apply
Email to: andy@checkoutpage.co
More Information
- Remote Job Location United States, Europe, UK
- Salary Offer to be discussed
- Experience Level Junior Level
- Education Level Non Specific
- Working Hours to be arranged (full time based )
- Job Application Via Employer Email
