Customer Support
Work Remotely from anywhere Across North (US,Canada) and Latin America
Native Level English / 1 Hour Work per Day / $500 per Month
Custody X Change
Job Overview:
We’re hiring a customer service rep with excellent technical skills to answer our very small volume of customer requests. We’ve worked hard to improve our customer experience, and so over time we’ve reduced our customer service needs. It only takes about five hours per week to respond to our customer’s emails.
Your role would be to check the email twice a day (M-F) for 30 minutes each time, once in the morning and once in the afternoon/evening. We only take customer requests over email; there’s no phone support, and so there’s no need to call people back and/or play phone tag.
Job Responsibilities:
’The key functions of this role are:
- Answering a few emails really well every day
- Reproducing bugs and writing up the problems for the development team
- Reporting on feedback and usability problems
This role is a 1099 contract position, paying a flat rate of $500/month. This seems ideal for someone who wants some very part-time work, in addition to whatever else they’re already doing, or for someone who just wants something meaningful to work on.
Job Requirements:
I’d like to hire you if you:
- Are good with technology (we’re selling an app)
- Want a flexible position to support your lifestyle
- Enjoy helping customers solve problems
- English is your first language and you live in North or South America
- And we get along; to see the team you’ll be joining, visit our about us page
How To Apply:
To apply, email me at careers@custodyxchange.com, and:
- Include your resume in PDF format
- Somehow use the word “grape” in the subject of your email
- Answer the following 4 questions in your email, in this order:
- Where do you live and what’s your city like? (50-100 words)
- What technical experiences do you have that are relevant? (50-100 words)
- What customer service experiences do you have that are relevant? (50-100 words)
- What do you think about the hours and pay? (50-100 words)
Thanks,
Ben
Ben
P.S. We want everyone working here to be happy. You’ll be evaluated based on results, not anything else.
More Information
- Salary Offer flat rate of $500/month
- Experience Level Entry Level, Junior Level
- Working Hours 1 Hr a day. half an hour in morning and evening time each
- Job Application Via Employer Email
