Job Overview
- Job Title Professional Services, Engagement Lead
- Hiring Organization Paymentology
- Company Website https://paymentology.com/
- Remote Locations Worldwide
- Job Type Remote, Contract
Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
In order to support our growth we are looking to hire three Professional Services – Engagement Leads in Asia, EMEA & LatAm, who will be working with the teams responsible for adding exciting new clients to our existing client base you will have the opportunity to work with some of the leading innovators in our space and assist in the definition of groundbreaking solutions.
These solutions help our clients differentiate themselves in this fast-paced market with unique offerings to their clients leveraging the Paymentology offering.
WHAT YOU GET TO DO:
The flexibility of our platform enables clients to be truly innovative and at times our clients push us into new ground that the Professionals Services team are responsible to define, feed into our product team and enable our Implementations Team to deliver.
You will lead the Professional Services engagements with clients to drive the delivery of all required workshops and artefacts. As our Engagement lead you will manage all internal dependencies across various departments (Legal, Infrastructure, Product).
This role will be key in accelerating the process of getting clients from initial engagement with the Sales team to ready for handover to Implementations.
What you can look forward to:
Job Responsibilities
- Scoping out any work that is needed outside of the standard capabilities
- Working with the Product Team to define the requirements
- Including this and the relevant costing (where applicable) in the relevant contractual documents
- Handing this off to the Product and Implementations Teams for development
This role will be reporting into the Global Head of Professional Services.
With the guidance from the Global Head of Professional services you will be defining solutions ideally utilizing standard products and only where necessary, define the solutions.
Job Requirements
- We are looking for someone with + 10 years industry relevant experience that has Business Solution Engineering experience. Ideally coming from a consulting background with one of the Big financial services consulting houses. Card Management System / Core Banking Experience ideally in a Fintech. A working knowledge of Cloud Solutions (AWS/AZURE/Oracle) is preferred.
- Working with almost all areas of the business including Sales, Product, Infrastructure, Implementations and Legal / Commercial you will need to have strong organizational and motivational skills as you will be constantly challenging the status quo.
- Creating value for our clients and internal teams is core to the Professional Services team. In defining the solutions for our clients and teams you will be constantly pushing the Paymentology platform to new ground breaking areas of this exciting market.
- You will be working with the leading minds on our space and constantly challenging the status quo as we develop a faster, more flexible and secure product.
How To Apply
Click “Apply” below to fill in the application form!
More Information
- Remote Job Location Anywhere
- Salary Offer to be discussed
- Experience Level Senior Level
- Education Level Non Specific
- Working Hours to be arranged (full time based )
- Job Application Via Custom Application Page