Company Website: https://growdevelopment.com/
Remote Locations: Americas Only
Job Type: Part Time
Hi! I’m Daniel and I’m searching for a talented support specialist to join my team at Grow Development. Since 2015 we have sold WooCommerce plugins to help customers level up their shop!
- Respond to pre-sales questions in Help Scout.
- Participate in live chat support conversations.
- Assist customers with support questions in Help Scout in a timely manner.
- Setting up demo sites and debug environments.
- Review and update plugin documentation in our WordPress site.
- Excellent knowledge of WordPress including installing plugins and configuring websites.
- Excellent English communication skills (written and spoken).
- Work hours that overlap with US time zones (UTC-4 to UTC-7).
- Self-motivated and work well independently.
- Comfortable working remotely
Nice To Have
- Prior experience supporting WordPress plugins.
- Experience with Help Scout.
- Experience managing an ecommerce site.
If you are looking for a position to work with a fun and experienced team, to expand your knowledge of WordPress and WooCommerce, and work on challenging assignments, then this position is a great fit for you. The compensation is a competitive hourly rate.
How To Apply:
Click “apply” below to process your Job application!
- Remote Job Location AMERICAS
- Salary Offer to be discussed
- Experience Level Junior Level
- Education Level unspecified
- Working Hours 10-15 hours per week, UTC-4 to UTC-7
- Job Application Via Custom Application Page