(Remote Work) Customer Care Representative – June Shine

Job Expired

June Shine 

Company Website: https://www.juneshine.co/
Remote Locations: US
Job Type: Part Time

Job Overview:
Our Business: Frustrated with the lack of alcohols that cater to our healthy, outdoors driven lifestyle, we decided to make our own. While most alcohols contain GMOs, high fructose corn syrup, and food coloring, we sought to make the healthiest, naturally sourced product. Our kombucha is a jun kombucha, made from green tea and honey, whereas normal kombucha is produced with black tea and sugar. We realized that we were not alone in seeking a natural alcohol. Beer preference is at an all-time low, and wine and spirits continue to see low digit year over year growth. The alcohol class exhibiting double digit growth is the near beer class (spiked seltzer, hard cider, etc).
Our Goals: Rapid growth, contingent upon two strict conditions: 1. We do not sacrifice quality of our product. 2. We do not sacrifice quality of our culture.
Our Culture: We derive much of our management policy from a book we give you upon hiring, ‘Let My People Go Surfing’, by Yvon Chouinard (founder, owner, Patagonia). Our policy is to allow workers flexible hours, provided the work gets done with no negative impact on others. Our ‘let my people go surfing’ policy demands that we hire very unique individuals; those with a combination of self-motivation, self-discipline, and energy.
JuneShine Inc is an equal opportunity employer.
Compensation:  $23,000 – $29,000 a year
Job Responsibilities:

The Customer Care Representative role reports to Customer Experience Manager and is responsible for the following:

  • Respond to customer tickets regarding home delivery in a timely manner
  • Accurately meet customers’ needs promptly and effectively
  • Routinely update Customer Care trackers with information from support tickets
  • Communicate effectively with third party partners to resolve issues quickly
  • Stay up-to-date on improved processes and platforms to maintain self-sufficiency
Job Requirements:
  • Must be 21 years of age or older at the time of application
  • Weekday, evening, holiday and weekend availability required
  • Minimum two years customer service experience preferred
  • Excellent verbal and written communication skills
  • Able to problem-solve and generate solutions through stressful situations
  • Able to stay focused and efficient during multiple hour shifts
  • Highly organized and strong ability to multitask
  • Desire to work in a fast-paced, growing company
How To Apply:

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More Information

  • This job has expired!

Our Location:

200, Yuhyeon-ro, Gimpo-si, Gyeonggi-do, South korea