Live Chat Agent
(Work Remotely in the US or UK)
The Chat Shop
Job Description:
If you love interacting with people, learning and sharing your knowledge with others then joining our live chat team may well be for you. You’ll be representing our customers and working to drive each “chatter” through to a goal. Every chat is different and so it takes someone who is prepared to go above and beyond the standard call of duty. Our customers work with us long term because they expect the very best. With this live chat job you’ll receive world class training, be part of a supportive and happy team and learn something new every single day. Our business is built on people and we’d love you to be a part of it.
Job Responsibilities:
Every chat is unique. We provide you with the training, knowledge and tools but it’s up to you to add your personality. You’ll be working as part of one of our teams representing a selection of our customers. You might be concurrently selling investment property, providing customer support for a leading British video on demand service while also discussing which ski holiday a customer might like to go on. It’s varied, interesting and surprisingly complex.
Job Requirements:
- Native-level English with outstanding sentence structure, spelling and grammar
- High levels of organisation and attention to detail
- Strong ability to multi-task and stay focused in high-pressure situations
- Meticulous learner and inquisitive mind
- Upbeat and positive personality
- Typing speed of 65+ WPM, error free (test your typing speed here)
- Able to work 20-40 hours each week
Be part of a global team
We realised to continue to work with the best team we could find, we needed to look further than commuting distance from our London HQ. As long as you have a distraction-free workspace, reliable internet, are a native English speaker and live in the UK or a US state in which we’re recruiting, you can still be and feel a big part of the team. Currently, we are able to hire residents from the following US states Florida, Georgia, Kentucky, Missouri, North Carolina, Tennessee, Texas, Virginia and West Virginia.
How To Apply:
Click on the Apply button below to process a job application for this position.
More Information
- Remote Job Location UK or USA
- Salary Offer To be discussed
- Experience Level Entry Level
- Education Level not-required
- Working Hours 20-40 hours each week
- Job Application Via Custom Application Page
